NewInteractive Agents Live

Last updated: April 2026

Cookie Policy

For information about how we collect, use, and protect your personal data, please see our Privacy Policy.

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website or use our platform. They help the site function correctly, remember your preferences, and understand how you interact with it. Some cookies are essential for the platform to work, while others help us improve your experience.

We also use similar technologies such as pixels, beacons, local storage, and session storage, which serve comparable purposes and are described in this policy.

2. How We Use Cookies

We use cookies and similar technologies for the following purposes:

  • Authentication, to keep you securely signed in to your account
  • Security, to protect against cross-site request forgery and other threats
  • Analytics, to understand how our website and platform are used so we can improve them
  • Advertising and visitor identification, to measure our marketing, attribute enquiries to the right campaign, and identify visiting organisations (and, where available, associated individuals) for our B2B marketing , set only after you accept marketing cookies
  • Functionality, to remember your preferences such as theme and display settings

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for our website and platform to function. They enable core features such as authentication and security. They cannot be disabled without breaking core functionality.

Cookie NameProviderPurposeDuration
next-auth.session-tokenInteractiveAI (first-party)Authenticates your session and keeps you signed inSession
next-auth.csrf-tokenInteractiveAI (first-party)Protects against cross-site request forgery (CSRF) attacksSession
next-auth.callback-urlInteractiveAI (first-party)Stores the redirect URL during the authentication flowSession

3.2 Analytics Cookies

These cookies help us understand how visitors interact with our website and platform so we can measure performance and improve our services. They collect information such as which pages are visited and how features are used.

Cookie NameProviderPurposeDuration
_gaGoogle (via Google Tag Manager)Distinguishes unique users for analytics2 years
_gidGoogle (via Google Tag Manager)Identifies user sessions for analytics24 hours
_gatGoogle (via Google Tag Manager)Throttles analytics request rate1 minute
ph_* (e.g. ph_phc_*)PostHogProduct analytics, tracks feature usage to help us improve the platformUp to 1 year

3.3 Error Monitoring Cookies

These cookies help us identify and fix issues by capturing error reports and performance data.

Cookie NameProviderPurposeDuration
sentry-*SentryCaptures error reports and performance data to help us identify and fix issuesSession

3.4 Advertising, Marketing & Visitor Identification Cookies

These help us measure our advertising, attribute enquiries to the right campaign, and identify visiting organisations (and, where available, associated individuals) for our B2B marketing. They are set only after you choose "Accept" on our cookie banner, and you can withdraw at any time (see Section 6).

Cookie / TrackerProviderPurposeDuration
LinkedIn Insight TagLinkedIn IrelandMeasures ad conversions and builds advertising audiencesUp to 90 days
X (Twitter) pixelX Corp.Measures ad conversions and builds advertising audiencesUp to 90 days
Apollo.ioApollo.ioIdentifies visiting companies and, where available, associated individuals for our B2B marketingSession / per Apollo
ia_attrInteractiveAI (first-party)Remembers the campaign and ad-click identifiers from your first visit so we can attribute a later enquiry across our sites; set only after you accept marketing cookies.~90 days
hubspotutkHubSpotLinks your browsing to any enquiry you submit, for lead attribution~6 months

4. Local Storage and Session Storage

In addition to cookies, we use browser storage mechanisms for functional purposes. These are not transmitted to our servers with every request but are stored locally on your device.

KeyTypePurposeDuration
Theme preferenceLocal storageRemembers your light/dark mode selectionPersistent
Table column settingsLocal storageRemembers your table display preferences (column order, visibility)Persistent
interactive-ai:signup-dataLocal storageTemporarily stores sign-up form data to prevent loss during the registration flow30 minutes

5. Third-Party Services

Some cookies are set by third-party services that we use to operate and improve our website and platform. These services may collect data according to their own privacy policies.

ServicePurposePrivacy Policy
Google Tag ManagerLoads and manages analytics scriptsGoogle Privacy Policy
Google AnalyticsWebsite and platform usage analyticsGoogle Privacy Policy
PostHogProduct analytics and feature usage trackingPostHog Privacy Policy
SentryError monitoring and performance diagnosticsSentry Privacy Policy
Google FontsDelivers web fonts; requests are sent to Google serversGoogle Privacy Policy
LinkedIn Ads (Insight Tag)Ad conversion measurement and advertising audiencesLinkedIn Privacy Policy
X (Twitter) AdsAd conversion measurement and advertising audiencesX Privacy Policy
Apollo.ioVisitor identification for B2B marketingApollo Privacy Policy
HubSpotCRM and marketing automationHubSpot Privacy Policy

6. How to Manage Cookies

You can control and manage cookies in several ways:

  • Our cookie banner, When you first visit, you can choose "Accept" (which allows analytics, advertising and visitor-identification cookies) or "Essential Only" (strictly necessary cookies only). Advertising, marketing and visitor-identification cookies are set only if you choose Accept. Your choice applies across our interactive.ai websites (including lp.interactive.ai), so you only need to make it once. You can withdraw your consent at any time , clearing our cookies in your browser, or contacting us at dpo@interactive.ai, stops this tracking.
  • Before you choose, until you make a selection we do not set any cookies or store anything on your device for analytics or advertising. We do send Google Analytics a single anonymous signal that a page was viewed, with no cookie, no identifier and nothing that identifies you, so we can count visits to our pages. We also use Vercel Web Analytics to count page views and visitors. It sets no cookies and reads nothing from your device; a visitor is counted using a hash of your IP address and browser that is rotated daily and then discarded, so you cannot be recognised from one day to the next or across other websites. Because it stores nothing on your device it runs without consent, on the basis of our legitimate interest in measuring our own site. Our advertising and visitor-identification tools (LinkedIn, Meta, X and Apollo) do not run at all unless you choose Accept.
  • Browser settings, Most browsers allow you to view, delete, and block cookies. Note that blocking strictly necessary cookies will prevent you from using the platform.

Please note: Disabling strictly necessary cookies (Section 3.1) will prevent you from signing in and using the platform. Blocking certain other cookies may impact your experience.

Cookie management instructions for common browsers:

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. When we do, we will revise the "Last updated" date at the top of this page and notify users of material changes.

We encourage you to review this page periodically to stay informed about how we use cookies.

8. Contact Us

If you have questions or concerns about our use of cookies or this Cookie Policy, please contact us at:

InteractiveAI, Privacy Team

5 Harcourt Rd, Saint Kevin's

Dublin, D02 FW64, Ireland

Email: privacy@interactive.ai

Website: https://interactive.ai