Last updated: April 2026
Cookie Policy
1. What Are Cookies?
Cookies are small text files that are placed on your device when you visit our website or use our platform. They help the site function correctly, remember your preferences, and understand how you interact with it. Some cookies are essential for the platform to work, while others help us improve your experience.
We also use similar technologies such as pixels, beacons, local storage, and session storage, which serve comparable purposes and are described in this policy.
2. How We Use Cookies
We use cookies and similar technologies for the following purposes:
- Authentication — to keep you securely signed in to your account
- Security — to protect against cross-site request forgery and other threats
- Analytics — to understand how our website and platform are used so we can improve them
- Functionality — to remember your preferences such as theme and display settings
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are essential for our website and platform to function. They enable core features such as authentication and security. They cannot be disabled without breaking core functionality.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| next-auth.session-token | InteractiveAI (first-party) | Authenticates your session and keeps you signed in | Session |
| next-auth.csrf-token | InteractiveAI (first-party) | Protects against cross-site request forgery (CSRF) attacks | Session |
| next-auth.callback-url | InteractiveAI (first-party) | Stores the redirect URL during the authentication flow | Session |
3.2 Analytics Cookies
These cookies help us understand how visitors interact with our website and platform so we can measure performance and improve our services. They collect information such as which pages are visited and how features are used.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google (via Google Tag Manager) | Distinguishes unique users for analytics | 2 years |
| _gid | Google (via Google Tag Manager) | Identifies user sessions for analytics | 24 hours |
| _gat | Google (via Google Tag Manager) | Throttles analytics request rate | 1 minute |
| ph_* (e.g. ph_phc_*) | PostHog | Product analytics — tracks feature usage to help us improve the platform | Up to 1 year |
3.3 Error Monitoring Cookies
These cookies help us identify and fix issues by capturing error reports and performance data.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| sentry-* | Sentry | Captures error reports and performance data to help us identify and fix issues | Session |
4. Local Storage and Session Storage
In addition to cookies, we use browser storage mechanisms for functional purposes. These are not transmitted to our servers with every request but are stored locally on your device.
| Key | Type | Purpose | Duration |
|---|---|---|---|
| Theme preference | Local storage | Remembers your light/dark mode selection | Persistent |
| Table column settings | Local storage | Remembers your table display preferences (column order, visibility) | Persistent |
| interactive-ai:signup-data | Local storage | Temporarily stores sign-up form data to prevent loss during the registration flow | 30 minutes |
5. Third-Party Services
Some cookies are set by third-party services that we use to operate and improve our website and platform. These services may collect data according to their own privacy policies.
| Service | Purpose | Privacy Policy |
|---|---|---|
| Google Tag Manager | Loads and manages analytics scripts | Google Privacy Policy |
| Google Analytics | Website and platform usage analytics | Google Privacy Policy |
| PostHog | Product analytics and feature usage tracking | PostHog Privacy Policy |
| Sentry | Error monitoring and performance diagnostics | Sentry Privacy Policy |
| Google Fonts | Delivers web fonts; requests are sent to Google servers | Google Privacy Policy |
| HubSpot | CRM and marketing automation | HubSpot Privacy Policy |
6. How to Manage Cookies
You can control and manage cookies in several ways:
- Browser settings — Most browsers allow you to view, delete, and block cookies. Note that blocking strictly necessary cookies will prevent you from using the platform.
Please note: Disabling strictly necessary cookies (Section 3.1) will prevent you from signing in and using the platform. Blocking certain other cookies may impact your experience.
Cookie management instructions for common browsers:
7. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. When we do, we will revise the "Last updated" date at the top of this page and notify users of material changes.
We encourage you to review this page periodically to stay informed about how we use cookies.
8. Contact Us
If you have questions or concerns about our use of cookies or this Cookie Policy, please contact us at:
InteractiveAI, Privacy Team
5 Harcourt Rd, Saint Kevin's
Dublin, D02 FW64, Ireland
Email: privacy@interactiveai.com
Website: https://interactive.ai