NewInteractive Agents Live
Healthcare

Every Patient Answered, Every Action Auditable.

From patient support to prior authorization, claims, and clinical documentation, deploy AI agents that act under your protocols and leave an audit trail on every decision.

Auth #PA-4821 · Prior authorization

Assembling in real time
HIPAA-logged

Eligibility verified

active coverage, in-network

00:02
2

Payer rules applied

medical-necessity criteria met

3

Records assembled

chart notes + labs attached

4

Submitted to payer

via portal, tracked

5

Decision logged

audit trail written

Assembled and submitted in 11 seconds

EHR · payer portal · audit log

Live

What's achievable for healthcare teams with Interactive AI

0-0%

Patient & Coverage Queries Auto-Resolved

<0s

Mean Response, Portal + Chat

0-0%

Prior-Auth Turnaround Cut

0-0%

Claim-Denial Rework Reduced

0%

Actions Traced + Auditable

24/7

Availability, No Degradation

Every healthcare workflow, under protocol.

Start with one domain, prove it in production, then expand across the operation.

Healthcare

Patient Support

Healthcare

Prior Authorization

Healthcare

Claims & Billing

Healthcare

Clinical Documentation

Healthcare

Compliance & Privacy

Healthcare

Appointment Operations

From the old wayto governed AI.

Today

Interactive Agents

Prior authorizations stall in payer back-and-forth
Assembled and submitted under your protocols
PHI access rests on good intentions
Scoped by role, logged on every action
Patients wait on hold for coverage answers
Answered accurately, across channels, any hour
Staff stitch EHR, scheduling, and payer portals by hand
One agent acts across them, end to end
An audit means reconstructing what happened
Every decision traced to the protocol that applied

Ready when you are

Start with a Pilot.

2-6 weeks

To live production

Fixed

Scope, Fee, Timeline

Day 1

Real customers, real data

Epic
Availity
Eligibility 270/271
Claims & RCM
Salesforce Health Cloud
Scheduling
Payer portals
Twilio
Document IDP
Snowflake
Okta
FHIR & HL7 APIs

Acting, not just logging

Operating across your full healthcare stack, not just the EHR.

Interactive Agents read eligibility from your clearinghouse, write to your EHR, submit through payer portals, and follow up on denials. The prior-auth backlog stops living in a fax queue.

How It Works

Compounding Operational Intelligenceyour operations team owns

Five stages that turn your administrative protocols into an autonomous healthcare-ops system that gets sharper with every interaction.

Encode your administrative protocols into agent routines

Coverage rules, prior-auth criteria, denial-appeal playbooks, and PHI-handling policy become deterministic routines your operations team owns. No clinical judgment, administrative work under your protocols.

Coverage Rules

Eligibility + benefits

Prior-Auth Criteria

Medical-necessity checks

Appeal Playbooks

Denial follow-up steps

Ops Agent readyProtocols encoded

Wire the agent into your full healthcare stack

EHR, clearinghouses and payers, scheduling, eligibility, and CRM. Read and write across them under role-based access scoped per workflow, with PHI access logged on every action.

Epic

EHR connected

Connected

Availity

Clearinghouse connected

Connected

Eligibility 270/271

Coverage checks connected

Connected
EHR
Payers
Scheduling
CRM

Ship to one operational domain within the 2-6 week Pilot

Start where backlog compounds, typically prior-auth intake, coverage and eligibility checks, or denial follow-up. Success criteria defined before kick-off.

terminal
$ interactive deploy --agent healthcare-ops
Prior-auth intake live
Coverage checks active
Denial follow-up resolved
Deployment
3/3 Live

Every administrative action evaluated and logged

Policy compliance, PHI handling, and accuracy scored on every output. Anything outside the rules routes to a named human with full context, and every decision ties to the protocol that applied.

Administrative-Action Trace
HIPAA
Protocol match
Tool call
Response
Audit log written
Action tied to protocolPass

Operations authors the protocol, not engineering

When the agent misfires, the trace points to the specific rule. Operations leads edit policies directly. No engineering ticket on the critical path.

Actions traced
0
Autonomy compounding
Policy edits
Ops corrections
Closed-loop

Enterprise-grade

SOC 2 Type II and ISO 27001 certified · GDPR and EU AI Act in progress

AICPA SOC 2 Type II
ISO 27001 Certified

Powered by the platform

Every decision, fully traceable.

The same governed runtime our regulated customers run in production: authored by your experts, integrated into your stack, improvable from one trace.

Co-PilotCLI & SDKInfrastructureGovernanceContinuous ImprovementDynamic Context

Healthcare AI Questions

Common questions about deploying production AI inside a regulated healthcare operation. Can't find what you need?

The platform is built for PHI-sensitive, HIPAA-regulated environments: role-based access, full audit logging, and your own data controls. Every action is traceable for compliance review.

Put Production AI Into Every Patient and Claim.

Start with a 2-6 week Pilot. One domain, full integration, measurable success criteria, production traffic from week six.