NewInteractive Agents Live
Internal Operations

Automate the Workflows That Slow You Down

AI agents that handle approvals, document processing, and cross-department coordination, so your team focuses on high-value work.

Expense Report #4521

Processing
Audited

Receipt Uploaded

PDF, $847.50

9:15 AM
2

Auto-Categorized

Travel & Entertainment

3

Policy Check

Within limits

4

Manager Approval

Auto-approved (<$1k)

5

Finance Routed

Queued for reimbursement

Processed in 8 minutes

Manual average: 3 days

What internal operations teams achieve with Interactive AI

3 days → 8 min

Approval Cycle Time

0% faster

Time-to-Resolution Across Queues

0%

Routine Approvals Auto-Resolved

0%

Straight-Through Processing, HR + IT + Finance

-0%

SLA Breaches, Quarter-on-Quarter

0 systems

Systems Orchestrated in One Motion

Built for Internal Operations at Scale

A governed, traceable ops system that handles real workflows end-to-end.

01

Workflow Automation

Automate approval chains, document routing, and inter-departmental processes without writing code.

02

Document Processing

Extract data from invoices, contracts, and forms. Classify, validate, and route to the right system automatically.

03

Email Management

Triage inboxes, draft responses, extract action items, and route requests to the right teams, autonomously.

04

Scheduling Intelligence

Coordinate meetings across time zones, manage shared resources, and optimize calendars for entire departments.

05

Data Entry Automation

Eliminate manual data entry between ERP, CRM, HRIS, and finance systems with intelligent sync.

06

Task Management

Create, assign, prioritize, and track tasks automatically based on triggers, deadlines, and SLA rules.

In your industry

Internal Operations, applied to your vertical.

The same governed runtime, deployed into the workflows each industry actually runs.

E-commerce

Returns & Refunds

E-commerce

Order & Fulfillment

Financial Services

Disputes & Chargebacks

Financial Services

Payments & Transactions

Healthcare

Prior Authorization

Healthcare

Claims & Billing

Healthcare

Appointment Operations

Hospitality

Reservations & Changes

Hospitality

Check-in & Folio

Insurance

First Notice of Loss

Insurance

Policy Servicing

Insurance

Underwriting Support

Legal

Client Intake

Legal

Matter Operations

Legal

Billing & Time Capture

Media

Ad Operations

Outsourcing & BPO

Reporting & SLAs

Outsourcing & BPO

Back-Office Processing

SaaS

Billing & Renewals

SaaS

Technical Triage

Travel

Booking & Changes

Travel

Disruption Management

Travel

Refunds & Compensation

E-commerce

Returns & Refunds

E-commerce

Order & Fulfillment

Financial Services

Disputes & Chargebacks

Financial Services

Payments & Transactions

Healthcare

Prior Authorization

Healthcare

Claims & Billing

Healthcare

Appointment Operations

Hospitality

Reservations & Changes

Hospitality

Check-in & Folio

Insurance

First Notice of Loss

Insurance

Policy Servicing

Insurance

Underwriting Support

Legal

Client Intake

Legal

Matter Operations

Legal

Billing & Time Capture

Media

Ad Operations

Outsourcing & BPO

Reporting & SLAs

Outsourcing & BPO

Back-Office Processing

SaaS

Billing & Renewals

SaaS

Technical Triage

Travel

Booking & Changes

Travel

Disruption Management

Travel

Refunds & Compensation

We collapsed approvals from three days to eight minutes across procurement, IT access, and expense, without adding a single headcount. The queue clears itself now; my team only sees the exceptions.

COO

Industrial Manufacturing, Germany

From siloed approval queuesto one orchestrated motion.

Traditional ops

Interactive Agents

One automation per department, fragmented
One agent across HR, IT, Finance, Procurement
Approvals queued for human review by default
Routed by policy; humans see exceptions only
Edge cases pile up in the same queue
Exceptions split out with full context attached
Cycle times measured in days
Cycle times measured in minutes
Headcount grows with workflow volume
Volume scales; cost per workflow goes down
SLA breaches discovered after the fact
SLA risk surfaced before the breach
Audit trails reconstructed manually
Every decision traced, scored, exportable
Business-hours throughput
24/7, every system, every language

Ready when you are

Start with a Pilot.

2-6 weeks

To live production

Fixed

Scope · Fee · Timeline

Day 1

Real users, real data

ServiceNow
Workday
SAP
Coupa
Okta
DocuSign
Slack
Confluence
Asana
Gmail
Zendesk
REST APIs

Orchestrating, not just ticketing

Orchestrating across your entire operations stack.

One agent reading the request, checking policy, and routing the decision across HR, IT, Finance, and Procurement. Your existing tools stay; the queue clears between them.

How It Works

Compounding Operations Intelligenceyour team owns

Five stages that turn your standard procedures into an autonomous operations system that gets more efficient with every workflow.

Encode approval rules and process logic

Your standard operating procedures, approval hierarchies, and routing rules become the foundation. Workflow templates, policy thresholds, and escalation paths are encoded into deterministic routines your ops team controls.

PO Approval

<$5k auto-approve

Expense Report

Receipt required

IT Request

3-tier routing

Workflows readyProcesses encoded

Wire into your internal systems

Your HRIS, ERP, messaging, project management, and finance tools. One agent orchestrates processes across every system without replacing your existing tools or breaking integrations.

Slack

Connected

Connected

Jira

Connected

Connected

Google Drive

Connected

Connected
HR
Finance
IT

Roll out across departments

One click to production. Department-by-department rollout starting from your highest-volume workflows. Full process tracing from the first automated task. Roll back instantly if anything deviates.

terminal
$ interactive deploy --departments all
> Finance workflows live
> HR workflows live
> IT workflows staged
Deployment
2/3 Live

Trace every automated decision

Every approval, routing decision, and escalation is captured with full audit trails. Evaluator routines score for SLA compliance and accuracy. Exceptions route to human reviewers with full context.

Process Trace
8m 12s
Request receivedPO #4521
Policy checkPass
Auto-approval<$5k
Finance routed0.8s

Optimize with every workflow run

Completed workflows become training data. Bottleneck patterns and exception corrections feed back into the system automatically. Your ops agent gets measurably more efficient with each process, without manual tuning.

Workflows
0
Avg. processing time8 min
Bottlenecks
Exceptions
SLA Drift

Enterprise-grade

Independently verified · Audited annually

AICPA SOC 2 Type II
ISO 27001 Certified
GDPR Compliant
EU AI Act

Every Workflow, Fully Governed

Your ops agents run on the full InteractiveAI platform, traced, evaluated, and improving with every process run.

Session Tracing

Replay full workflow executions with hierarchical trace views.

Exception Routing

Route edge cases to ops reviewers with full context and AI recommendations.

Quality Evaluators

Score every workflow for SLA compliance and routing accuracy.

Cost Analytics

Track cost per workflow, department, and process type.

LLM Router

Route simple tasks to fast models, complex ones to powerful models.

Role-Based Access

Fine-grained permissions with environment isolation per team.

Dataset Capture

Every completed workflow becomes proprietary training data.

Instant Deployment

Push updates for all departments and roll back in seconds.

Internal Operations Questions

Common questions about deploying cross-functional ops agents. Can't find what you need?

Most teams automate their first workflow within 1-2 weeks. We start with your highest-volume, most repetitive process, typically expense approvals or IT requests, then expand department by department based on impact.

Clear Every Queue in One Motion.

Pilot Interactive Agents across one cross-functional workflow in 2-6 weeks, production-grade.