InteractiveAI is the operating platform teams use to build, deploy, and manage AI in production. The data flowing through that platform: traces, prompts, evaluations, deployment credentials, is operationally sensitive and business-critical.
Today, we are announcing that InteractiveAI has achieved both ISO 27001 certification and SOC 2 Type II attestation, with an observation period completed in February 2026.
What This Means in Practice
ISO 27001 certifies that InteractiveAI operates a formal Information Security Management System meeting international standards. SOC 2 Type II goes further: it validates that our security controls have been tested and verified over a sustained observation period.
Together, these certifications confirm that the infrastructure enterprises use to build, deploy, and manage production AI systems meets the security bar their procurement, legal, and information security teams require.
Why This Matters for AI Infrastructure
Standard SaaS security covers infrastructure, access controls, and data encryption. Necessary, but not sufficient for a platform that serves as the operating layer for production AI.
InteractiveAI handles categories of data that traditional SaaS applications never touch:
Trace data. Every AI execution is recorded with full input-output pairs, latency, cost, and nested observation hierarchies. This is operational intelligence that reveals how AI systems reason and decide. It must be isolated, encrypted, and governed with the same rigor as the production systems it monitors.
Prompt libraries. Version-controlled prompt templates encode proprietary business logic, domain expertise, and competitive advantage. Unauthorized access to a prompt repository is a direct intellectual property risk.
Evaluation and annotation data. Human judgments, scoring configurations, and quality benchmarks define what "good" means for each organization. This ground truth is proprietary and irreplaceable.
Secrets and credentials. The platform's Secrets Manager stores API keys, database credentials, and third-party tokens that connect AI systems to enterprise infrastructure.
Deployment configurations. Infrastructure-as-Code definitions, service parameters, and environment variables govern how AI systems run in production. Tampering or exposure creates direct operational risk.
Our ISO 27001 and SOC 2 Type II certifications cover the controls governing all of these data categories across the full platform.
Architecture-Level Isolation
Security certifications verify controls. But the foundation is architecture.
InteractiveAI enforces strict project-level isolation. Traces, prompts, datasets, evaluators, secrets, and deployment configurations never cross project boundaries. Role-based access control operates at both the organization and project level, ensuring teams can grant access to specific environments without exposing production data.
Unlocking Regulated Industries
For organizations in financial services, healthcare, telecommunications, and other regulated sectors, independently verified security is not optional. It is a prerequisite.
These certifications strengthen InteractiveAI's ability to serve as the production AI infrastructure for regulated environments, where compliance requirements are stricter and the cost of data exposure is significantly higher. Teams in these industries can now evaluate and adopt InteractiveAI with the independent verification their compliance processes demand.
What You Can Do Now
Starting today:
Request our SOC 2 Type II report for your vendor assessment process. https://trust.interactive.ai/
Access our ISO 27001 certificate for your compliance records.
Reference these certifications in your own compliance documentation when InteractiveAI is part of your AI infrastructure.
For organizations already on the platform, nothing changes operationally. These certifications formalize and independently verify the security practices that have been in place since the platform's architecture was designed.
What Comes Next
ISO 27001 and SOC 2 Type II establish the foundation. They are not the finish line.
We are actively working toward additional certifications and compliance frameworks to match the pace of AI governance standards globally. As that landscape evolves, InteractiveAI's compliance posture will evolve ahead of it.
We will share specific updates as we make progress.
Build Production AI on Infrastructure You Can Trust
InteractiveAI is the operating platform for building, deploying, and managing AI systems in production. Now with independently verified security that meets international enterprise standards.
Explore the platform → app.interactive.ai
Request our SOC 2 Type II report → https://trust.interactive.ai/